Shipping policy

We currently deliver within the United Kingdom only.

Order Processing

Orders are normally processed within 1–2 working days.

Delivery Options

Available delivery services will be shown at checkout and may include Royal Mail and DPD. Customers can select their preferred available option before completing their order.

Standard Delivery

Standard delivery normally takes approximately 2–4 working days after dispatch, depending on the service selected.

Delivery Costs

Delivery charges are calculated based on the delivery option selected and will be shown at checkout.

Free Delivery

We offer free standard UK delivery on orders over £50.

Express Delivery

Where express delivery is available, the estimated delivery time and cost will be shown at checkout.

Failed Deliveries

Delivery attempts are managed by the selected courier. If an order is returned to us following unsuccessful delivery, an additional delivery charge may be required before we can resend it.

Questions

For delivery questions, contact admin@thewhiteteaco.com.