Shipping policy
We currently deliver within the United Kingdom only.
Order Processing
Orders are normally processed within 1–2 working days.
Delivery Options
Available delivery services will be shown at checkout and may include Royal Mail and DPD. Customers can select their preferred available option before completing their order.
Standard Delivery
Standard delivery normally takes approximately 2–4 working days after dispatch, depending on the service selected.
Delivery Costs
Delivery charges are calculated based on the delivery option selected and will be shown at checkout.
Free Delivery
We offer free standard UK delivery on orders over £50.
Express Delivery
Where express delivery is available, the estimated delivery time and cost will be shown at checkout.
Failed Deliveries
Delivery attempts are managed by the selected courier. If an order is returned to us following unsuccessful delivery, an additional delivery charge may be required before we can resend it.
Questions
For delivery questions, contact admin@thewhiteteaco.com.